Making AI workable for organisations
and their people

SensAI helps HR, change and workplace teams adopt AI in practical, responsible ways - supporting how people actually work

Start With The Readiness Scorecard

A short readiness check to help you understand how AI is currently being used across your team - and where clarity, guidance or guardrails may be needed.

Takes around 5 minutes, no jargon, no pressure.

How We Work

Many organisations are already exploring AI, but don’t yet have a shared understanding of how it should be used in practice.

We support teams across HR, change, workplace and leadership to introduce AI in ways that fit their culture, roles and ways of working - without rushing, over engineering or handing it off to IT alone.

Our focus is on adoption in practice: how people understand AI, how it’s actually used day to day, and how organisations avoid confusion, risk and under-use.

In most cases, organisations begin with a short, practical workshop, tailored for teams, leaders or HR and change functions, to build shared understanding and responsible habits around AI.

These sessions can stand alone, or lead into more targeted support where needed.

Whether the aim is to reduce admin, support better judgement, respond to growing AI use or create clearer expectations, we help organisations move forward with clarity rather than noise.

What People Say

Trusted by organisations delivering complex change

"I’d highly recommend Kirsty and her team.”

“Over the last 3 years Kirsty has worked with us, she’s brought consistent energy, dedication, and a strong focus on people and wellbeing. Her ability to lead with clarity while staying creative and collaborative made her a real asset to every project.”

Ant, CEO - T6

"A real asset to our team."

During our time at HSBC, Kirsty consistently brought strong teamwork, reliability, dedication and a willingness to go the extra mile were clear in the quality of her work. Kirsty’s proactive approach and calm professionalism made her a real asset to our team."

Darren Atkinson - Prostar

"Her passion really shines through"

“Kirsty’s enthusiasm is infectious, and her passion for what she does really shines through. It was a pleasure working with her and I’d thoroughly recommend her and look forward to working together again.”


James Brooker - David Lloyd Group

Why This Matters

AI is already being used across organisations - often without clear guidance, shared understanding or consistent approach. 

This is often the point at which organisations pause and look for independent, people-focused guidance.

33%

of managers vs 16% of employees use AI - exposing a major knowledge gap

29%

of UK workers secretly use AI - risking trust and data

83%

call AI a priority - but just 10% have scaled GenAI

79%

of leaders lack a clear AI strategy - despite calling it essential

Who's Behind This?

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Kirsty Hayward

Founder, SensAI | Change & AI Adoption Consultant

I’m Kirsty Hayward, a change and transformation consultant with experience delivering large-scale workplace and organisational change across banking, pharma, professional services, non-profits and design & build.

Alongside major change programmes - including HQ relocations, hybrid working and global workplace initiatives - I founded SensAI to help organisations make sense of AI in the context of real work.

My focus has been on what happens after strategy: whether people understand the change, use new tools properly, and feel supported to work differently day to day.

Through SensAI, I work with teams to introduce AI in ways that are practical and aligned with how organisations actually operate, supporting adoption and reducing risk over time.

What's Really Holding Teams Back From AI?

It’s rarely just skills gaps or unclear roadmaps.

More often, it’s uncertainty about what’s acceptable, what’s expected, and who remains accountable. This often shows up as quiet experimentation, hesitation or people opting out altogether.

Our free guides outline the most common AI-related concerns and risks we see inside organisations, and how to spot them early before they slow adoption or create unnecessary risk.

Our Core Workshops

Three practical workshops designed to help teams and leaders build confidence, shared understanding and responsible habits around AI.

AI Without Losing Your Brain

A practical session for teams

A session exploring when AI can be helpful, when it can go wrong, and how to stay in control of your own thinking at work.

The workshop covers:

  • What AI is (and isn’t), explained without jargon

  • Common mistakes and risks, including bias and over-reliance

  • Human judgement, empathy and creativity - and why they still matter

  • A simple ethical check to support safer decisions

Format: 90 minutes

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AI for Leaders: Confidence & Responsibility

For senior leaders, directors and heads of function

A focused session to help leaders set clear expectations, guide teams responsibly and avoid mixed messages around AI use.

The workshop explores:

  • What leaders need to understand about AI now

  • Real dilemmas organisations are already facing

  • How leadership behaviour shapes culture and trust

  • How to talk about AI clearly with teams

  • Practical next steps to embed responsible use

Format: 90 minutes

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AI Readiness & Ethical Impact

For HR, change, transformation or communications teams

A structured workshop to understand how ready your organisation really is for AI - and where ethical or cultural blind spots may exist.

The workshop includes:

  • Five key dimensions of AI readiness

  • A facilitated scorecard activity to surface risks and strengths

  • Discussion of real-world ethical hotspots

  • Action mapping to agree realistic next steps

Format: Half-day (in person)

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Advisory & Ongoing Support

Alongside our workshops, we offer additional support for organisations that want to go further.

These services are typically used after a workshop, once teams have built shared understanding and want help embedding responsible AI use in practice. This support is designed to complement our workshops, not replace them.

AI Readiness Check

A short diagnostic to understand how AI is currently being used across your organisation - and where clarity, guidance or guardrails may be needed.

This is useful when AI use is growing informally and leaders want a clearer picture before deciding next steps.

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Mini Pilot Sprint

A low-risk way to explore selected AI tools and understand how they work in practice before wider rollout.

We guide teams through a short pilot and reflection, helping surface confidence levels, blockers and practical considerations.

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Ongoing Advisory

Light-touch, independent support for organisations navigating AI adoption over time.

This can include check-ins, async reviews or ad-hoc input on ethical risk, adoption challenges, internal communication and emerging considerations.

Designed for teams who want a trusted sounding board - without hype, pressure or over-engineering.

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What People Say About Our Approach

Bringing clarity, calm and confidence to complex change

"Kirsty was the consummate professional"

“We worked extensively with Kirsty on a UK-wide project to improve the workplace experience across all manufacturing sites and support our move to a new Global HQ. Kirsty was the consummate professional - thoughtful, engaged, and highly attuned to the culture and needs of the business. I’d highly recommend her.”

Richard Greeves - Pladis Global

"We were guided through the whole process"

“Kirsty was recommended to our business to support a workplace transformation as part of our office move. She carefully guided us and her partners through the whole process with care and clarity. Her support made what could’ve been a disruptive transition feel smooth, collaborative, and well-managed.

Jessica Moore - Link Engineering

"A valuable extension of our team"

“Kirsty brought fresh ideas, dedication, and a strategic mindset that made a real difference. She hit the ground running - delivering quick wins while uncovering longer-term opportunities for growth.

We saw her as a valuable extension of our team, and we’d welcome the chance to work with her again.”

Samantha Hart - The YMCA

Why Teams Need Support

When AI lacks clarity, the cost shows up in time, risk and wasted effort

31%

of European firms that use GenAI actually have a formal AI policy - despite 83% using it in at least one process

59%

of employees say they lack clear guidance on when or how to use AI

68%

of HR leaders say they feel pressure to adopt AI, but don’t feel ready

62%

of employees say their organisation offers no AI training or support

Free Checklist

7 Workplace AI Risks You Might Be Missing


A simple guide to help teams spot issues early and reduce risk.

Results That Speak For Themselves

From strategy through to delivery, here’s how we’ve supported teams through complex change.

"The entire process was smooth and successful"

"Kirsty was fantastic to work with, she supported the delivery of training to our global workforce. Kirsty's professionalism and support made the entire process smooth and successful."

Jessica Tebbell - Entain Group 

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Ben French - HSBC Global

"I'd strongly recommend her!"

“Kirsty led the full transformation of our workspaces, a multi-phase turnkey programme delivered under challenging conditions. The project was a huge success, and we were absolutely delighted with the results.

Michael Treacey, CEO, ACROW Group Global

Contact Us

If you’re exploring how AI is being used in your organisation and want a clear, grounded place to start, I’m always happy to have a conversation.

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